Tips

We would like to offer you some tips to help you reduce the stress after a vehicle accident, even before you bring your car to us for repairs.

Stop your vehicle. Stay calm.
Check for injuries. Health and safety is more important than vehicle damages.
If the accident was minor and no one was injured, move your vehicle to the side. Being in the middle of traffic can be dangerous. Turn off your engine, but turn on your hazard lights to alert other drivers.
If the accident was severe, call 9-1-1 immediately. Do not move any injured bodies, as you may aggravate the injuries.
Check the vehicles involved and make note of the visible damages. If you have a camera handy, it may be useful to take some photos of the vehicle damages and the scene of the accident.
Make note of the following information:
- Date of accident
- Location of accident (including street names and direction)
- Name and contact information of all drivers and vehicle owners involved
- License plate numbers of all vehicles involved
- Driver's license number of all drivers and vehicle owners involved
- Name and contact information of any witnesses to the accident
Call ICBC to report the accident (Tel: 1-800-910-4222), and if you have additional insurance coverage, report the accident to your third party insurer.
If you have called the police, do not leave the accident scene until the police have arrived. Do not try to investigate the accident yourself. Leave that up to the police and ICBC.